PRIVACY POLICY
Your privacy matters to us. Learn how we handle your data.
Last updated: December 2024
1. Introduction
GLITCH.LOL ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using GLITCH.LOL, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Service.
2. Information We Collect
Information You Provide
We collect information you voluntarily provide, including:
- Account Information: Username, email address, and password when you create an account
- Profile Information: Display name, avatar, bio, and social media links you choose to add
- User Content: Glitch submissions, comments, forum posts, and other content you create
- Communications: Messages you send to us through our contact form or support channels
Information Collected Automatically
When you access our Service, we may automatically collect:
- Device Information: Browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent on pages, clicks, and navigation patterns
- Log Data: IP address, access times, and referring URLs
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our Service
- Improve our Service based on usage patterns
Types of Cookies We Use
- Essential Cookies: Required for the Service to function (authentication, security)
- Analytics Cookies: Help us understand how visitors interact with our Service
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Create and manage your account
- Process and display your submissions and content
- Respond to your comments, questions, and requests
- Send you technical notices, updates, and administrative messages
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
- Enforce our Terms of Service and other policies
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Public Information
Your username, profile information, and content you submit (glitches, comments, forum posts) are publicly visible to other users.
Service Providers
We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support.
Legal Requirements
We may disclose information if required by law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit using HTTPS/TLS
- Secure password hashing
- Regular security assessments
- Access controls limiting who can access your data
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may also retain and use your information as necessary to:
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
- Maintain security and prevent fraud
If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it by law.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your information
Account Settings
You can update your account information and preferences at any time through your account settings. You can also delete your account, which will remove your profile and personal information.
To exercise any of these rights, please contact us using the information provided below.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer your information internationally, we take steps to ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
11. Third-Party Links
Our Service may contain links to third-party websites and services, including video platforms, social media, and gaming sites. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications indicates your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our contact page.